frequently asked
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Shipping
Products will ship within 7 business days and you may receive multiple packages. Please bear with us as we continue to expand our shipping capabilities. Customers are responsible for providing accurate shipping information. Shipping only in the US and Canada for now.
Returns
Items are final sale. Please ensure that you've reviewed the item you want meets your specifications. Returns and exchanges will be reviewed on a case by case basis only if items arrive damaged. Please reach out to us within 5 business days after delivery if you require assistance with a damaged item. At this time, returns or exchanges will not be offered for any other reason.
Products
Products listed on our site are subject to availability. Due to the handmade and small-batch nature of our pieces, variations in color, size, and finish are natural and to be expected. We reserve the right to limit quantities or discontinue products at any time without notice.
Pricing & Payment
All prices are listed in USD and are subject to change. In the event of a pricing error, we reserve the right to cancel or adjust any affected orders.
Order Cancellation
Once an order is placed, it cannot be modified or canceled. We reserve the right to refuse or cancel any order due to product availability, inaccuracies, or suspected fraud.
Intellectual Property
All content on this site, including product images, descriptions, and designs, is the property of Fazool Home TM and may not be used, reproduced, or distributed without permission.
Limitation of Liability
To the fullest extent permitted by law, Fazool Home is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Privacy
Customer information is used solely to process orders, provide customer support, and communicate about purchases or opted-in marketing. We do not sell customer data and only share information with trusted service providers necessary to operate our business. All payments are processed through a third-party.